Newton and Teign Family Support Newsletter – July 2022

Support for pupils includes:

  • promoting good attendance and punctuality
  • promoting self-esteem and confidence
  • promoting positive behaviour and positive attitudes to learning
  • providing one-to-one support

Support for families includes:

  • providing information and signposting to other services in the local area
  • liaising with a range of external services such as housing and Social Care
  • assistance in completing paperwork and forms e.g. housing, special educational needs, school places and benefits
  • attendance and support at school and other agency meetings
  • advice and support in promoting positive behaviour at home
  • guidance with career and personal development and access to training and workshops in school




The Family Support Team are working very hard to support children and families to achieve the very best outcomes in their attendance and attainment. We have very high expectations regarding attendance and punctuality which we believe our children and families deserve. We monitor the punctuality of children arriving at school daily and will discuss any concerns or support needs at the time of the lateness. We offer immediate advice and guidance regarding amending morning routines via our ‘Tip sheet’ which have been designed for our families.

We will engage with families, including home visits to encourage children to attend school where appropriate and to support parents in affecting meaningful change and encouraging attendance. We have designed and use family attendance contracts which are completed with the child and parents as an additional measure to the legal framework to promote partnership working with families.


Adults – Customer Services, CARE DIRECT, Adult Social Care, Devon County Council – Telephone: 0345 155 1007 Out of hours – 0345 6000 388

Children – Multi-Agency Safeguarding Hub (MASH) on 0345 155 1071 or email Out of hours – 0345 6000 388

Generally –


Household Support Fund

Local residents struggling to make ends meet can apply for help under a new Household Support Fund just launched in Teignbridge.

The new fund will help households in need with food, energy and water bills as well as other essential living costs such as clothing, bedding, fridges, freezers or cookers. In exceptional cases money from the fund can be used to help people struggling to manage their housing costs and who are not covered by existing support schemes.

Teignbridge District Council has been working with Devon County Council and Citizens Advice Teignbridge to help make sure support is provided as quickly as possible to Teignbridge people who need help.

Unlike previous grant funding there are no nationally imposed eligibility rules and no cap on the amount a family in need can receive. Each application will be considered on its merit and anyone living in Teignbridge can apply if they are aged over 16 and unable to meet their immediate short-term financial needs.

The new Household Support Fund replaces the Covid Hardship Fund. For more information see

Anyone unable to apply online can call Citizens Advice Teignbridge on its dedicated Household Support Fund number (01626 326123) or can call our customer support team on 01626 361101 (Monday – Thursday 8.30am – 5pm. Friday 8.30am – 4.30pm).

Food banks
Newton Abbot (Buckland) and Teignbridge – can deliver
THAT Foodbank (Teignbridge Homeless Action Today)
THAT Place, 8 Queensway House, Buckland, Newton Abbot, TQ12 4BA.
Monday to Wednesday: 11am – 2pm. Thursday and Friday: 10am – 1pm.
01626 437310.

Newton Abbot (Kingsteignton) – can deliver
HITS Foodbank (Homeless in Teignbridge Support)
Abbrook Park, Strap Lane, Kingsteignton, Newton Abbot, TQ12 3PS.
Call to arrange. 01626 906371.

Community Fridge
The Courtenay Centre on Kingsteignton Road houses Newton Abbot’s first Community fridge. The fridge is available for local people to either take food that isn’t going to be used from shops and supermarkets, or surplus food items donated by local people. The aim is to prevent food wastage whilst also giving people a helping hand.

The fridge is packed full of all sorts of veg including carrots, cauliflowers, potatoes and sprouts. If you are planning a feast please help yourselves to whatever you can use. The food is available free of charge for anyone who can use it.